Inspector Gadget

Growing up as a kid I loved to watch the cartoon programme ‘Inspector Gadget’. Gadget always seemed to be trapped in a problem.

Our work can feel like this. Sometimes in our roles, we have to work very closely to clients’ problems but have you ever noticed that there are times when our clients’ problems don’t happen, or happen with less intensity or duration?

We can think of these magical moments as ‘seeds’ to clients’ solutions.

Solution Focused Health Improvement shows us how to be solution detectives. We are interested in and ask questions to amplify what the person is doing to help their situation.

Inviting our clients to puzzle over their exceptions (to the problem) has the effect of affirming and fostering their sense of control and self-agency. Good detectives think small, look and listen really hard and are always ready to follow any clues.

When we can’t seem to break out of problem-talk, lets trying asking: “Always?”, “Never?” and “Can’t?”.

Go Go Gadget Magnifying Glass!

Be yourself

Whenever I am training or speaking to students, my brief is always to fulfil their requests for skills, skills and more skills! Being a Solution Focused trainer means this is easy to do. The approach gives me loads of useful techniques and ideas to share.

This is all good but I have a fear.

It is too easy for us to get drawn into acquiring (or teaching!) skills. In the early days, my focus on gaining the skills drowned ‘me’ out of my work. As I look back on my development, I am struck that it took a lot of practice to be myself!

When we are being ourselves, something amazing happens. We can feel it, clients can feel it and the skills come to life.

We need you to be yourself when you’re helping others.

Perfect patients?

Wouldn’t our days at work be easier and more fun if we only saw perfect patients! I wonder what these special people would be like? Would we realise straight away or would we need some time to spot them?

They would come along wanting to see us and wanting something. What would it be? Maybe they had already made a start? I bet they would want to tell us what they had been working on. Perhaps these people would have lots of ideas of how they could make things better and be eager to take matters into their own hands? They would probably think of ways forward that we could never come up with. What would we notice first, their enthusiasm, humour or something else?

How would these perfect patients affect us? Would life be the same for us? For me, I think I would look forward to meeting my patients more, I would smile more, be more likely to share a joke and…

Maybe we would be reminded of why we do this work and reminded of what it is like to be at our best?

What if your next patient was already perfect?

Taking a Solution Focused approach to health improvement allows us to see every patient is perfect!

Back to the future

In Solution Focused work the past, present and future all have a role. We find it most useful to emphasise the future in our first meetings.

We have moved from an information giver to an information seeker.

We purposefully engage our clients in conversations about how they hope their future to be. We follow clients in a solution focused direction, taking care to construct our question on their last answer.

Here are some of my favourite questions to increase your repertoire:

What would be the first sign that that was happening?

What would be your special way of doing that?

What would most please you about doing that?

How would that be good for you?

How would you do that- in a way that was good for you?

What would you become more interested in?

How would that show itself?

What’s telling you that would be the right thing to do?

Who knows you best……..what would they be pleased to notice about you?

Just like the movie, we can offer our clients a time machine. Life is different when we can see a future!

What a gift we can offer to our clients! How are you taking care to do this?

Surprises please Santa!

Have you made your list yet?

Growing up I would spend ages with my sisters preparing our lists of present wishes. Finally, all our hard work would be tossed onto the fire – that way Santa would get our letter!

My youngest sister was the cleverest; she would always put ‘surprises’ at the bottom of her list. I figured that was cheating (and complained to my parents!) but after a couple of years I learnt it was a good strategy!

After working with a client this week, I got to thinking that a description of a preferred future is very much like a list of desired presents.

However, just like with Santa, we do not have to specify or even talk about something in order for it to come true. ‘Surprises’ are always reported within improvement.

This realisation was a turning point in my own practice development. I was freed from trying to talk about all areas of clients’ lives. I discovered that solution-focused health improvement is just as much about the process as the actual content of sessions.

Just like with Christmas presents, clients will surprise us with improvements that we didn’t know they wanted and yet are exactly what the person wants.

Santa knows best. Enjoy your surprises!

Speak to Garrath today on 020 3289 3191 or email mail@garrathford.co.uk

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